Job description
We are looking for a friendly Customer Support Executive for a retail and e‑commerce support process in Bagalkot. This role is perfect for candidates who enjoy helping customers and resolving day‑to‑day service queries over phone and chat.
Key Responsibilities:
- Handle inbound calls and messages from customers regarding orders, deliveries, and product details
- Register complaints and coordinate with operations team for quick resolution
- Provide order status updates and guide customers on returns and exchanges
- Maintain call logs and update customer records accurately
- Escalate complex cases to senior support staff when necessary
Who Can Apply Customer Support jobs in Bagalkot?
- Freshers with good communication skills or up to 2 years of customer service experience
- 12th pass or graduate in any discipline
- Comfortable speaking Kannada and Hindi; basic English reading and writing is required
- Patient, polite, and able to handle multiple calls per day
Salary & Perks:
- ₹10,000 – ₹18,000 per month depending on experience
- Incentives based on quality and customer feedback scores
- Day shift with rotational weekly offs
- On‑the‑job training and growth to Senior Support Executive or Team Lead
Why Join Us?
- Strong exposure to customer service processes and CRM tools
- Friendly team and supportive supervisors
- Opportunity to build a long‑term career in support or operations
- Regular skill‑building sessions and performance reviews
How to Apply:
Apply with your updated CV if you are interested in a customer support role in Bagalkot.
Job Category: Customer Support
Job Type: Full Time
Job Location: Bagalkot