Job description
We are hiring a Customer Support Associate for a logistics and courier company in Bagalkot. The role involves handling shipment queries and tracking support.
Key Responsibilities:
- Answer customer calls about parcel pickup, delivery status, and delays
- Track shipments in the system and provide accurate updates
- Register complaints and coordinate with operations hubs and delivery boys
- Maintain daily call and complaint logs
- Follow up with customers until their issue is closed
Who Can Apply Logistics support jobs in Bagalkot?
- Freshers or candidates with 1–2 years in support/BPO
- 12th pass or graduate
- Good communication in Kannada and basic Hindi
- Ability to work under pressure during peak seasons
Salary & Perks:
- ₹10,000 – ₹17,000 per month
- Overtime and festival allowance as per policy
- Weekly off and casual leaves
- Growth to Hub Coordinator or Operations Executive
Why Join Us?
- Work in the fast‑growing logistics sector
- Learn real‑time tracking and operations coordination
- Friendly team and clear escalation matrix
- Opportunity to shift into operations or field roles later
How to Apply:
Send your resume if you are interested in a Customer Support role with a logistics company in Bagalkot.
Job Category: Customer Support
Job Type: Full Time
Job Location: Bagalkot